Symposium: Service Desk und ITSM 2024

12. März 2024 09:00 - 13:00 Uhr

Als IT-Anwender: kostenfrei

IT-Anbieter, -Dienstleister und Consultant um € 290,-

Zukunft des Service Desk, Agilität und Servicemanagement
Datenstrategien und der Wertbeitrag der Daten für Services im Unternehmen
Cybersecurity und Security am Service Desk (Onboarding Prozesse)
Digitalisierung und Automatisierung im Unternehmen: Wo bleibt der Mensch?
DevOps: Wenn der Betrieb entwickelt und die Entwickler betreiben – oder doch nicht?
Die Rolle des „Service Owners“
Service Owner – ein neuer Hype Begriff oder eine wichtige Rolle?

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