20. Swiss Forum: Service Desk – quo vadis? Shared Services – AI – Kommunikation
Kai Mingard , Claudia Borst , Andreas Goldnagl , Sven Lehmann , Jens Rossa , Mathias Traugott , Kirsten Wilhelm , Daniela Maack , Angelo Leisinger , Miguel-Angel Jiménez ,
3. Swiss IT-Enterprise Architecture Management (EAM) Forum 2023
Tobias Mohr , Daniela Maack , Dr. Nedim Dedić , Jens Rossa , Herbert Sroka , Marlene Roth ,