ITIL4 wird mit Spannung erwartet – nun ist ein erster Teil davon da. Im Januar 2019 werden die Train the Trainer Ausbildungen durchgeführt sein und danach wird das Foundation Buch offiziell einer breiten Öffentlichkeit vorgestellt. Vor diesem Zeitpunkt darf man noch keine Details veröffentlichen, dennoch zeigen die ersten Eindrücke, dass es eine gelungene Überarbeitung sein
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